Τραμπάγιος
>
Athens

    Client Experience Consultant with German - Athens, Ελλάδα - Plugged

    Plugged
    Plugged Athens, Ελλάδα

    πριν 6 μέρες

    Default job background
    Περιγραφή

    THE EMPLOYER

    Start your career, continue to grow it, or make a lateral move; whichever you are currently considering we can offer you a place to join top corporations and global brands through our partner project teams. A market leader in its sector employing over employees in Greece and its Islands. Join our teams in Client Experience Services or Technical Support for many great projects in over 40 languages. Our client is on the Greek market for +30 years and receiving many best employer awards. Also in 2022, they received the Great Place to Work certification. Great Place to Work is considered the Gold Standard in workplace culture assessment and recognition.

    THE OFFER

    • Competitive local market remuneration.
    • Performance-based bonus.
    • Relocation package (flight ticket, taxi from airport, hotel accommodations upon arrival 4 weeks).
    • Support in finding accommodation in your desired destination.
    • For some projects accommodation provided directly by employer.
    • Professional training to get you started with confidence.
    • Career growth/promotion opportunities.
    • Option to choose the location of your work (Greece or Islands).
    • Option to choose work from home, fully remotely from Greece, or on site.
    • More specific benefits to be disclosed (depending on the project/brand).

    THE ROLE

    With comprehensive training, we will help you to get familiar and comfortable in your new position. In no time you will be assisting customers to optimize their customer experience and making a significant impact on the brand business while you continue to extend your skills to reach expertise levels desired in the international employment market.

    Within your role, some of your responsibilities will be:

    • Respond promptly to customer inquiries via (emails, chat, and telephone) depending on project.
    • Handle complaints, and provide appropriate solutions.
    • Direct unresolved requests and issues to internal departments and follow up to ensure resolution.
    • Record inquiries, comments, and complaints.
    • Enhance customer experience through feedback you give to Product teams.
    • Make outbound calls to help customers or ensure resolution when necessary.
    • Handle daily internal back-office tasks.

    THE IDEAL JOB FOR YOU WHEN YOU HAVE

    • Fluent to native level of German.
    • Advanced to fluent level of English.
    • Interest in Client Experience Services, Customer Support, Technical Support, or Call Center.
    • Strong communication and listening skills.
    • Creative decision-making skills and proven ability to work independently.
    • Positive mindset and business acumen.
    • Motivation to relocate and grow your career fast.
    • Experience in telephone customer support (preferred but not a must).

    How we will help you to be hired

    • A comprehensive explanation of how the selection process works.
    • Individual one-on-one discussion of your priorities and preferences in terms of career choices.
    • Individual one-on-one assistance and consultation to be successful during your interview.
    • Support with documentation before your trip.
    • Post-destination arrival monitoring to assist you if necessary.
    • Onboarding monitoring in case you require assistance.
    • Post-employment start follow-up

    Why not relocate together with some of your friends? We can also assist you with this possibility

    INTERESTED? PLEASE SEND A MESSAGE TO APPLY OR DISCUSS 100+ MORE JOB POSITIONS

  • Randstad Hellas

    German Recruiter

    πριν 5 μέρες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a Recruiter, fluent in German, and you enjoy sourcing and recruiting in a fast-paced technology-driven world? Are you prepared to make our client successful where sourcing candidates is digital, automated and data-driven? Do you view a challenge as motivation rather than ...

  • Randstad Hellas

    German Recruiter

    πριν 2 εβδομάδες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a Recruiter, fluent in German, and you enjoy sourcing and recruiting in a fast-paced technology-driven world? Are you prepared to make our client successful where sourcing candidates is digital, automated and data-driven? Do you view a challenge as motivation rather than ...

  • Manpowergroup Greece

    German Customer Advisors

    πριν 3 μέρες

    Manpowergroup Greece Athens, Ελλάδα Πλήρης απασχόληση

    Are you fluent in German? Do you want to work remotely or in a hybrid working model? Do you want to gain experience in Customer Service? Manpower Group Greece, on behalf of its client, is looking for German Speakers. Our client is a global BPO leader in customer support providing ...

  • Randstad Hellas

    Support Engineer with German

    πριν 6 μέρες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a fluent German speaker with strong technical knowledge & a desire to deliver world-class assistance to businesses? · We are looking for a passionate Technical Support Engineer with excellent German to provide enterprise level technical support to our customers via phone, ...

  • Randstad Hellas

    German Support Specialist

    πριν 5 μέρες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Is your German at a near native level? Would you consider providing high-level support to customers who use our client's product in Germany? Would you be able to actively contribute to the improvement of the processes and customer guidance? · If so, then the German Support Specia ...

  • Cross Border Talents

    German Sales Advisor

    πριν 3 ώρες

    Cross Border Talents Athens, Ελλάδα

    Job Title: German Sales Representative · Location: Athens, Greece · Salary: per month + Signing Bonus + Monthly Bonus · Job Type: Full-Time · Experience Required: Minimum 6 months in B2B Sales · Working Hours: Monday to Friday · About the Role: · We are looking for a dynamic and ...

  • Talentrail

    Customer Support with German

    πριν 2 εβδομάδες

    Talentrail Athens, Ελλάδα

    About the job Customer Support with German - Γερμανός: · Our client is currently seeking German speakers who are willing to work remote from any place in Greece. · Work Place: Greece - Remote - Equipment provided · 40h week · 1300 month salary + bonus · About the project: You wil ...

  • Randstad Hellas

    German Airline Service Agent

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Sprechen Sie Deutsch? Are you a fluent German speaker with good knowledge of the English language? Would you be interested in working in the industry of travel services & provide excellent customer support? · This is a full-time job opportunity for fluent German speakers, based i ...

  • Cross Border Talents

    German Speaking Customer Advisor

    πριν 2 μέρες

    Cross Border Talents Athens, Ελλάδα

    Are you fluent in German and ready to dive into the exciting world of tourism? Join us as a German-Speaking Customer Advisor in Athens This thrilling opportunity is open to candidates with or without prior experience, making it perfect for those passionate about tourism. Enjoy a ...

  • Cross Border Talents

    German Speaking Travel Agent

    πριν 2 μέρες

    Cross Border Talents Athens, Ελλάδα

    Do you possess a deep passion for travel and excellent German language skills? Here's your chance to embark on a thrilling adventure as a German-Speaking Travel Specialist, right from your home in Greece This role is crafted for individuals with a minimum B2 level of English prof ...

  • Randstad Hellas

    German B2C Sales Agent

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a German speaker? Do you have what it takes to be a German B2C Sales Agent? Are you a self-motivated individual with a true hunter mentality? Do you have strong communication & negotiation skills to seek new customers and increase revenue for existing customers? Would you ...

  • Randstad Hellas

    German speaking Team Leader

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a native German speaker? Do you demonstrate a proven record of leading, supervising & training German speaking teams with high efficiency? Have you seen yourself evolving throughout the years from agent to a top-tier customer service leader? Do you consider yourself a pat ...

  • Randstad Hellas

    CRM Sales Representative with German

    πριν 5 μέρες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a German speaker with a native-like level? Are you seeking new job opportunities in Athens? · How does the idea of joining the leading GameTech company in Greece & one of the fastest-growing in Europe sound? · As a CRM Sales Representative with German, you will be respons ...

  • Randstad Hellas

    German Back Office Employee

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a fluent German speaker, seeking new job opportunities in Athens, Greece? Are you seeking the chance to combine your excellent level in German with your previous working experience in business support roles? Would you just like to switch from a front-office role to a back ...

  • Cross Border Talents

    German Speaking Sales Advisor

    πριν 2 μέρες

    Cross Border Talents Athens, Ελλάδα

    Are you a results-driven German speaker with a knack for B2B sales and a passion for the software industry? Seize the opportunity to shine as a German-Speaking Sales Advisor in Athens We are actively seeking individuals with a minimum B2 level of English proficiency and a proven ...

  • Randstad Hellas

    Team Leader with German or Spanish

    πριν 2 εβδομάδες

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a native German or Spanish speaker? Do you enjoy providing support & guidance to team members, communicating team goals & identifying areas for new training & upskilling? Does your proven experience as a team leader or supervisor makes you feel confident enough to thrive ...

  • Cross Border Talents

    German Speaking Customer Advisor

    πριν 2 μέρες

    Cross Border Talents Athens, Ελλάδα

    Are you fluent in German and eager to immerse yourself in the vibrant tourism industry? Join us as a German-Speaking Customer Advisor in the heart of Athens This thrilling opportunity welcomes candidates with or without prior experience, making it an ideal starting point for thos ...

  • Randstad Hellas

    German speaking Account Manager

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a fluent German speaker? Are you interested in becoming a member of a globally recognized software company and working in conjunction with the sales team as the key advisor? · If you are a dynamic individual with a passion for sales and excellent communication skills in G ...

  • Randstad Hellas

    Dutch & German speaking Supervisor

    πριν 1 εβδομάδα

    Randstad Hellas Athens, Ελλάδα Πλήρης απασχόληση

    Are you a bilingual Dutch German speaker? Do you demonstrate a proven record of leading, supervising & training Dutch or German speaking teams with high efficiency? Have you seen yourself evolving throughout the years from advisor to a top-tier contact center professional? Do you ...

  • GrabJobs

    German Customer Service Representatives

    πριν 1 εβδομάδα

    GrabJobs Athens, Ελλάδα Ελεύθερος επαγγελματίας

    Περιγραφή ManpowerGroup Greece, on behalf of its client, is in search of German-speaking customer support agents. We offer you a job in a company with a modern environment and opportunity for career development. The job is full time and opening hours are Monday to Sunday (morning ...