Τραμπάγιος
>
Thessaloníki

    Italian Travel Agent in Greece - Thessaloniki, Ελλάδα - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Thessaloniki, Ελλάδα

    πριν 1 εβδομάδα

    Default job background
    Περιγραφή

    Are you an Italian language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro

    About Us:

    Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled workforce, and a robust Quality Assurance regime.

    Role Overview:

    This role involves responding to and recording customer inquiries via phone, ensuring accurate data entry, addressing client complaints, meeting service-level agreements for call resolution, troubleshooting issues, and offering recommendations for common problems.

    Key Responsibilities:

    • Respond and record consumer inquiries/questions raised through free phone lines for customers;
    • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
    • Ensure Client complaints are dealt with and logged in line with the companys complaints escalation policy;
    • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
    • Troubleshoot through the use of open questions, support documents, and system training;
    • Offer recommendations to common problems or frequently asked questions.

    Qualifications:

    • Native in Italian
    • B2 proficiency in English

    Why Join Us:

    • Attractive Salary: We offer competitive compensation packages that reflect your skills and experience, ensuring that your hard work is recognized and rewarded.
    • Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
    • Remote Work Option: Enjoy the flexibility of working remotely, allowing you to balance your professional and personal commitments more effectively.
    • Signing Bonus: As an added incentive, we provide a signing bonus to welcome you to our team and show our appreciation for your commitment.

    Ready to embark on this customer support adventure? Submit your application today, and we will get in touch with you

  • Nordic Jobs

    Danish-speaking Customer Service Agent to Thessaloniki, Greece

    πριν 1 εβδομάδα

    Nordic Jobs Thessaloníki, Ελλάδα

    Leder du også efter nye himmelstrøg og andre udfordringer til det nye år, og har du lyst til at arbejde for en amerikansk streamingtjeneste i Thessaloniki? Vi søger nemlig nu dansktalende kundeservicemedarbejdere til Thessaloniki for vores internationale klient. Vi er på udkig ef ...

  • Randstad Hellas

    Swedish Call Center Agent

    πριν 1 εβδομάδα

    Randstad Hellas Thessaloniki, Ελλάδα Πλήρης απασχόληση

    Are you a native or near native Swedish speaker with very good knowledge of the English language and a Customer Service mindset? · The opportunity that you have been waiting for is now here How about starting your career in the beautiful Thessaloniki, Greece? · As a Swedish Call ...

  • Blu Selection

    Customer Service Agent in Thessaloniki

    πριν 1 εβδομάδα

    Blu Selection Thessaloníki, Ελλάδα

    What if you could fly to Greece to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn and grow altogether within an international booming company? · Whether you are looking for personal development, ...

  • Blu Selection

    Telecoms Sales Agent

    πριν 1 εβδομάδα

    Blu Selection Thessaloníki, Ελλάδα

    Are you a Sales Representative looking for new opportunities in Greece and ready to embark on an adventure filled with professional growth and personal enrichment? · Respond to customer inquiries, qualify leads, and drive revenue growth, while having a significant impact on custo ...

  • Randstad Hellas

    Internal Sales Call Center Team Leader

    πριν 3 ώρες

    Randstad Hellas Thessaloniki, Ελλάδα Πλήρης απασχόληση

    Randstad is looking for an Internal Sales Call Center Team Leader on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity · If you: · ✓ Have expertise in telephone sales · ✓ Have managed a team in the past · ✓ Have the ability to wor ...

  • Randstad Hellas

    Internal Sales Call Center Team Leader

    πριν 1 εβδομάδα

    Randstad Hellas Thessaloniki, Ελλάδα Πλήρης απασχόληση

    Randstad is looking for an Internal Sales Call Center Team Leader on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity · If you: · ✓ Have expertise in telephone sales · ✓ Have managed a team in the past · ✓ Have the ability to wor ...

  • Randstad Hellas

    Internal Sales Call Center Team Leader

    πριν 2 εβδομάδες

    Randstad Hellas Thessaloniki, Ελλάδα Πλήρης απασχόληση

    Randstad is looking for an Internal Sales Call Center Team Leader on behalf of ZeniΘ, the 1st provider of integrated energy in Greece, with natural gas and electricity · If you: · ✓ Have expertise in telephone sales · ✓ Have managed a team in the past · ✓ Have the ability to wor ...

  • Kuehne Nagel

    KNGS QSHE Expert

    πριν 1 εβδομάδα

    Kuehne Nagel Thessaloniki, Ελλάδα OTHER

    With more than 80,000 employees at 1,395 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the Road Logistics, Sea Logistics, Air Logistics and Freight Logistics, with a clear focus on pro ...