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Thessaloníki
Sofija Ljorovska

Sofija Ljorovska

Balkan Polyglot

Εξυπηρέτηση πελατών / Υποστήριξη

Thessaloníki, Dimos Thessaloniki, Θεσσαλονίκη

Κοινωνικό


Σχετικά με το Sofija Ljorovska:

I speak Serbian, Croatian, Bulgarian, Macedonian and Greek all in native or near native level

Εμπειρία

Name and address           of employer         

Type of business or sector

Dates 

Occupation or position held

Main activities and responsibilities

Makios Logistics S.A.

 

Logistics and Warehousing

May 2022 – August 2022

Transport Planner

  • Planning truck routes, 
  • Contacting companies in Serbia, Croatia, Bulgaria and Greece, speaking in Serbian-Croatian, Bulgarian or Greek respectively
  • Backoffice responsibilities

Name and address           of employer         

Type of business or sector

Dates 

Occupation or position held

Main activities and responsibilities

DeskNET

 

Language Translations

February 2017 – current

External partner

Translating documents in or from various slavic languages

 

Name and address           of employer 

Type of business or sector

Dates 

Occupation or position held

Main activities and responsibilities

 

Kabtel Dooel Skopje

 

 ICT

August 2010 – October 2016

Sales and support

  • Maintaining regular contacts with clients
  • Following public supply bids and regular reporting
  • Analyzing, preparation and submittion of commercial part from public bids
  • Preparing offers, delivery notes, proforma invoices, invoices in ERP system
  • Financial activities (daily cash flow control) in ERP system
  • Preparing sales reports – weekly,monthly, quarter and year wise
  • Preparing reports for Target bonuses
  • Preparing cash statements-evidence for payments, evidence for cash record and liquidity of cashier, calculation of travelling expenses
Name and address of employerOne(Cosmofon AD Skopje – subsidiary of Cosmote Greece)
Type of business or sectorTelecommunications
DatesMay 2003 – July 2010
Occupation or position heldSales Support 
Main activities and responsibilitiesProvide support to the Indirect sales Section, and with set of reports also support Direct and Key Account sales Section
 
  • Participates in the preparation and presentation of proposals and provides advices to clients;
  • Establishes and maintain close relations with Master Agents with respect of accuracy of reports;
  • Establishes and maintains sales archives;
  • Ensure close relation with IT department in order to prepare all demand reports 
  • Observes order delivery procedures and communicates with clients for clarifications or in order to solve minor problems;
  • Responsible for data extract from systems and data processing in order to prepare all required reports
  • Preparation of daily, weekly, monthly and quarterly reports for all product segments – mobile and fix telephony, internet;
  • Maintaining Sales Net data base;
  • Responsible for creating (activation-deactivation-suspension of users) codes in BCSC for Distributors;
  • Responsible for creating (activation-deactivation of users) 

e-recharge users in E-Recharge system

  • Insure users for all applications needed to Distributors/PoS and their clarification like:

-prepaid data ;

-fix prepaid data;

-number portability

-E-recharge 

-3G coverage

Εκπαίδευση

Faculty of Economics, University of Ss “Cyril and Methodius”, Skopje

Επαγγελματίες από τον ίδιο τομέα Εξυπηρέτηση πελατών / Υποστήριξη με τον Sofija Ljorovska

Επαγγελματίες από διάφορους τομείς κοντά στο Thessaloníki, Dimos Thessaloniki, Θεσσαλονίκη