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    Multilingual Customer Advisor - Athens, Ελλάδα - Cross Border Talents

    Cross Border Talents
    Cross Border Talents Athens, Ελλάδα

    Βρέθηκε σε: Manatal GBL S2 T2 - πριν 4 μέρες

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    Περιγραφή

    Job Title: Multilingual Customer Service Advisor (Entry Level)

    Location: Athens, Greece

    Salary: per month (Depending on language proficiency and experience)

    Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Athens ? Our client is a global leader and one of the biggest companies in Greece.

    Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands.

    Your Role as a Customer Support Agent:

    • Answer to inbound calls and customer inquiries;
    • Answering phone inquiries and providing support and direction to customers and resolving customer service issues in a timely and empathetic manner;
    • To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
    • To troubleshoot through the use of open questions, support documents and system training
    • To be able to offer recommendations to common problems or frequently asked questions

    Requirements

    • Citizen EU or Work Permit
    • Fluency in German/Dutch/Swedish/Danish/Finnish (C1/C2 Level or Native)
    • Good knowledge of English (B2 level)
    • Good computer skills
    • Excellent communication skills
    • Team spirit and flexibility

    Benefits

    • Competitive monthly salary ranging from 1250 to 1500 based on language proficiency and experience.
    • Private health insurance coverage.
    • Monthly performance bonus
    • Flexible working hours to promote work-life balance.
    • Opportunities for professional development and career advancement.
    • Friendly and collaborative work environment.

    How to Apply: If you are a highly motivated individual with excellent language skills and a passion for customer service, we'd love to hear from you Please submit your resume and cover letter to

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