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    German-Speaking Customer Advisor for phone service company in Greece - Athens, Ελλάδα - Multilingual Jobs Worldwide

    Multilingual Jobs Worldwide
    Multilingual Jobs Worldwide Athens, Ελλάδα

    Βρέθηκε σε: Talent GR JB C2 - πριν 3 μέρες

    Multilingual Jobs Worldwide background
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    Περιγραφή

    multinational telecommunications corporation that operates in several countries worldwide. It offers mobile and internet services, as well as digital services such as mobile banking and mobile-based TV services.

    Zusammenfassung deiner täglichen Aufgaben:

    • Durch Deine kompetente Beratung wird jeder Kundenkontakt zu einem einzigartigen Erlebnis
    • Du nimmst Kundenanrufe entgegen und bearbeitest Anliegen zu den Themen Leasing- und Finanzierungsverträge, KFZ-Briefe und Unfallbearbeitung
    • Für Anfragen zu Zahlungen, Stammdatenänderung, Widerruf und Vollmachten findest Du die passende Lösung
    • Du bearbeitest Anträge, prüfst eingehende Dokumente genau und schließt Verträge ab
    • Das Forderungsmanagement, Vertragsverlängerungen und Leasingangelegenheiten sind ebenfalls Deine neuen Aufgabengebiete, genauso wie die Durchführung von Buchungsaufträgen
    • Du erteilst außerdem Auskünfte zu allgemeinen Themen wie Öffnungszeiten, Fachbereiche, Kontaktmöglichkeiten und zu allen Produkten

    Dein Profil:

    • Sehr gute Deutschkenntnisse (C1) in Wort und Schrift
    • Sehr gutes Hörverständnis und schriftliche sowie mündliche Kommunikationsfähigkeit
    • Du nimmst Kundenanrufe entgegen und bearbeitest Anliegen zu den Themen Finanzierungsverträge, KFZ-Briefe und Unfallbearbeitung
    • Für Anfragen zu Zahlungen, Stammdatenänderung und Vollmachten findest Du die passende Lösung
    • Du bearbeitest Anträge, prüfst eingehende Dokumente genau und schließt Verträge ab
    • Das Forderungsmanagement, Vertragsverlängerungen und Leasingangelegenheiten sind ebenfalls Deine neuen Aufgabengebiete, genauso wie die Durchführung von Buchungsaufträgen
    • Du erteilst außerdem Auskünfte zu allgemeinen Themen wie Öffnungszeiten, Fachbereiche, Kontaktmöglichkeiten und zu allen Produkten
    • Du bist selbstorganisiert, zuverlässig und in der Lage, Aufgaben mit minimaler Aufsicht auszuführen
    • Du bist ein neugieriger Ermittler und Problemlöser
    • Du hast die Fähigkeit, Richtlinien und Anweisungen zu befolgen sowie neu Gelerntes schnell umzusetzen
    • Analytische Fähigkeiten und Problemlösungsfähigkeiten mit viel Liebe zum Detail
    • Du bist EU-Staatsbürger(-in) oder im Besitz einer gültigen Arbeitserlaubnis für Griechenland

    Ausbildung und Erfahrung

    • Vorzugsweise Hochschulabschluss oder vergleichbare Berufserfahrung

    Unser Angebot:

    • Wettbewerbsfähige Löhne und Stabilität
    • Voll bezahlte Ausbildung
    • Unbefristeter Vertrag
    • Private Gesundheitsversorgung
    • Kontinuierliche Lern-/Entwicklungsmöglichkeiten
    • Wettbewerbsfähige Karrierechancen
    • Ein sicheres, freundliches, vielfältiges, unterstützendes und technologisches Unternehmen
    • Internationales und multikulturelles Umfeld (Feierlichkeiten, Initiativen zur Weiterentwicklung Ihrer Fähigkeiten und Veranstaltungen zur Steigerung des Teamgeistes)
    • EverBetter Wellnessprogramm (Fitnessraum in unseren Räumlichkeiten & Personal Trainer)

    Du bist interessiert an dieser Position ? Bewirb dich heute

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