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Estonian Customer Specialist - Athens, Ελλάδα - KultureTalent - Global Talent
Περιγραφή
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Estonian? This is your chance to work as a Customer Specialist for one of the Big Five IT companies among others
Responsibilities:
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up repairs for hardware-related issues
Escalate unresolved cases by contacting 2nd level support Interaction Experts
What you will bring:
Fluency in Estonian (minimum C1) and Advanced English knowledge
Familiarity with iOS and/or MacOS, or comparable technology is a plus
Great communication skills
Prior customer support experience would be an advantage
Strong troubleshooting skills
Conditions on offer:
Relocation package if required (Complete support to help you ease your relocation to Greece -we cover your flight tickets expenses, pick up at the airport, 4 weeks hotel accommodation and support with the house searching process-)
Competitive monthly salary + 2 extra salaries per year
Performance bonus
Meal allowance
Health care benefits and numerous other discounts
Accommodation bonus
Transport bonus (if required) as some of the positions can be WFH.
Full training by certified instructors
Professional growth & development opportunities
Thinking about relocating and wondering about cost of living in Greece?
Greece has enviable history and culture, climate and cuisine and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.
Χρήστες του επαγγέλματος Estonian Customer Specialist στην τοποθεσία Athens
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CHRYSOULA BOUSIOUTA
PhD Graduate
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Natalia foutsitziadou
Keep evolving, lead every day
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Konstantina Keramyda
Dietitian and Nutritionist
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Nikoleta Palivakou
Administrative Assistant
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Uno Acaso
Customer Care Agent