- Act as the first point of contact for all Estonian callers
- Respond and record customer inquiries raised through inbound calls
- Maintain solid customer relationships with Estonian customers abroad by handling questions with speed and professionalism
- Troubleshoot and resolve common technical problems
- Delight customers with your knowledge and expertise in order to exceed their expectations
experience Previous working experience in a similar role is not required.
skills - High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client-centric mindset
qualifications - Native command of the Estonian language
- Fluency in English language
- PC literacy
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Estonian Customer Service Agent - Athens, Ελλάδα - Randstad Hellas
Περιγραφή
"Work from home" is the new normal in the business world
Are you a native Estonian speaker with fluent English skills? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?
This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece.
You will have the chance to serve the Estonian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.
You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.
key responsibilities