- Provide customer/technical support to all Japanese callers
- Receive and respond to all customer inquiries via inbound calls and chats
- Maintain solid customer relationships by handling customer questions and concerns with speed and professionalism
- Perform data entry and use of software programs
experience Previous working experience in a similar role is not required.
skills - High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client-centric mindset
qualifications - An excellent level of the Japanese language
- A good level of the English language
- PC literacy & excellent typing skills
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Japanese Customer Service Agent - Athens, Ελλάδα - Randstad Hellas
Περιγραφή
"Work from home" is the new normal in the business world
Are you a native Japanese speaker? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?
This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece.
You will have the chance to serve the Japanese speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.
key responsibilities