- provide 1st level support for Data Centre colocation services
- diagnose and solve connectivity issues
- tests cables and capacity services using Digital Transmission Analyzers (IP/OTN/SDH)
- manage customer's trouble tickets and Service Requests
- monitor the Data Centre infrastructures (Power, cooling, etc) and engages the respective specialized team in case of failure
- implement physical connections (fibre & UTP patching) for the provision of services to customers or interconnections between customers
- rack and stack of IT equipment
- manage all site visitors access and logistics (Physical access requests, escort to rack, reception/dispatch/storage of equipment, etc.)
- provide 1st level monitoring of network devices (Firewalls, routers, switches)
- implements policies to ensure work operations are carried out in an efficient and timely manner
experience previous experience in technical support
skills - communication
- teamwork
qualifications - previous experience in technical support
- knowledge in Networking
- degree in IT or relevant field
- fluency in english
- military obligations fulfilled, if applicable
- ability to work on shifts
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Data Center Engineer - Athens, Ελλάδα - Randstad Hellas
Περιγραφή
Do you have experience in technical support and your are passionate about data center infrastructure? Would you like to make a new career step as Data Center Engineer and get involved in new projects? A leading technology group, with activities in Greece and abroad, expands the team Keep on reading
The Data Center Engineer position is full time, with a temporary contract, with the possibility of renewal, based in Attica.
key responsibilities
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