- acting as the first point of contact for all Finnish speaking clients
- responding and recording customer inquiries raised through inbound calls
- maintaining solid customer relationships with Finnish customers abroad by handling questions with speed and professionalism
- troubleshooting and resolving common technical problems
- delighting customers with your knowledge and expertise in order to exceed their expectations
experience No previous working experience in a similar role is required.
skills - High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client centric mindset
qualifications - An excellent level of the Finnish language
- A good level of the English language
- PC literacy
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Finnish Customer Service Agent-Work from Crete - Chania, Ελλάδα - Randstad Hellas
Περιγραφή
Are you a fluent Finnish speaker with good knowledge of English? Are you interested in working from the beautiful island of Crete, Chania?
This is a full-time job opportunity where we are accepting applications from candidates currently living anywhere in Greece or abroad and they would like to relocate & work from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece.
key responsibilities