- Act as the first point of contact for all the Italian speaking clientele
- Respond to customer inquiries via incoming calls, email and / or online chats
- Maintain solid customer relationships with Italian customers abroad by handling questions with speed and professionalism
- Troubleshoot and resolve common technical problems
- Delight customers with your knowledge and expertise in order to exceed their expectations
experience Previous working experience in a similar role is not required.
skills - Client-centric mindset
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
qualifications - PC literacy
- Native or excellent level in Italian
- Fluency in English
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Italian Customer Service Advisor - Chania, Ελλάδα - Randstad Hellas
Περιγραφή
Do you possess excellent communications skills in Italian and a customer service mindset? Are you interested in working from one of the most beautiful islands in Greece and enjoy the Greek culture?
This is a full-time job opportunity where we are accepting applications from candidates currently living in Greece or abroad & are looking at relocating & working from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece.
You will have the chance to serve the Italian speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.
key responsibilities
