- act as the first point of contact for all German speaking clients
- respond and record customer inquiries raised through inbound calls
- maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
- troubleshoot and resolve common technical problems
- delight customers with your knowledge and expertise in order to exceed their expectations
experience No previous working experience in a similar role is required.
skills - High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client centric mindset
qualifications - An excellent level of the German language
- A good level of the English language
- PC literacy
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German Customer Service Agent - Chania, Ελλάδα - Randstad Hellas
Περιγραφή
Sprechen Sie Deutsch? Are you a fluent German speaker with good knowledge of English? Are you interested in working from the beautiful island of Crete, Chania?
This is a full-time job opportunity where we are accepting applications from candidates currently living anywhere in Greece or abroad and they would like to relocate & work from Crete. You will have the chance to enjoy the sun and sea in one of the most beautiful and well known islands in Greece.
You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.
key responsibilities