Filenia Pateraki

My career journey has encompassed diverse roles, including customer service representation, promotional work, and hospitality management. These experiences have honed my adaptability and ability to thrive in dynamic environments.

Born in Greece in 2001, I've nurtured a passion for personal growth and skills development. This drive has led me to attain certifications in various fields, further enhancing my skill set.

I'm always eager to take on new challenges and contribute positively to any team or organization I'm a part of.

I've been a Front Office Manager, a Customer Service Representative at Callnovo, excelling in bilingual customer service, CRM management, and issue resolution. As a Distributor and Promoter at LedMarket, I effectively promoted products. I also have experience as a Babysitter, demonstrating responsibility and a passion for child development.

I hold a High School Diploma and have achieved a C2 Proficiency Diploma in English. Additionally, I've completed certifications in advanced agent skills and agent basics from Daktela Academy. My education reflects a commitment to language proficiency and continuous learning in the field of customer service.