- Recognize and provide feedback on issues found in the email
- Manage incoming requests & ensure an utmost customer satisfaction
- Resolve customer inquiries regarding customer suggestions
- Provide accurate, valid & complete information by using the right methods/tools
- Build sustainable relationships of trust through open & interactive communication
- Promote additional features relevant to the client's new services & training material
- Verify and correct machine-generated translations of answers to customer queries
- Understand and translate the meaning and tone of written words from one language to another
experience .Previous working experience in a similar role is considered as a plus.
skills - Team spirit & flexibility in working in a fast-paced environment
- Eligible to work in Greece
- Excellent verbal & written communication skills
qualifications - An exceptional level in the Danish Language
- Advanced English skills
- Excellent verbal & written communication skills
- PC literacy
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Danish Language Expert - Athens, Ελλάδα - Randstad Hellas
Περιγραφή
Are you fluent in Danish? Would you like to fire up your career by working as a Danish Language Expert & Complaints Associate representing the world's largest sports brand? Join a global community support team by handling numerous customer inquiries and concerns & ensuring customer satisfaction through this process.
If all these sound appealing, keep reading & you realize that Danish Language Expert & Complaints Associate position is an opportunity that cannot be missed
key responsibilities
