Customer Advisor - Thessaloniki, Greece
πριν 23 ώρες
Περιγραφή εργασίας
Join Our Team in Beautiful Athens
Are you passionate about travel and helping others? Do you speak Croatian fluently? We're looking for dynamic individuals to join our international customer service team in the heart of Athens
Your Role as a Customer Advisor:
As a trusted Customer Advisor, youll be the first point of contact for customers, offering support and solutions that make their experience seamless and stress-free.
What Youll Do:
Answer inbound calls and handle customer inquiries via phone or email
Accurately log issues, feedback, and requests in our customer service database
Handle complaints in line with company policies and ensure timely resolutions
Troubleshoot issues using support documentation, system tools, and your own problem-solving skills
Recommend solutions and provide helpful information to resolve common questions
What We´re Looking For:
High School Diploma or higher
Fluent/C2 of Croatian
Proficient in English (C1 level)
Strong communication and interpersonal skills
Excellent problem-solving and troubleshooting abilities
What We Offer:
- Flexible Work Options:
Permanent contract if working from our Athens office
Option to work remotely from anywhere in Greece (6-month renewable contracts)
Attractive Compensation:
Competitive gross monthly salary x14
Monthly performance bonuses
Comprehensive Benefits:
Private health & life insurance
25 days of paid annual leave
Full-time schedule: 40 hours/week (8 hours/day, 5 days/week)
Why Work With Us?
You'll be part of a vibrant, multilingual team in one of Europes most historic and beautiful cities. Whether you're looking for a fresh start abroad or your next exciting career move, were here to help you thrive
Apply now and start your adventure in Greece
We can´t wait to welcome you to the team.
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