- provide 1st level support for Data Centre colocation services
- diagnose and solve connectivity issues
- tests cables and capacity services using Digital Transmission Analyzers (IP/OTN/SDH)
- manage customer's trouble tickets and Service Requests
- monitor the Data Centre infrastructures (Power, cooling, etc) and engages the respective specialized team in case of failure
- implement physical connections (fibre & UTP patching) for the provision of services to customers or interconnections between customers
- rack and stack of IT equipment
- manage all site visitors access and logistics (Physical access requests, escort to rack, reception/dispatch/storage of equipment, etc.)
- provide 1st level monitoring of network devices (Firewalls, routers, switches)
- implements policies to ensure work operations are carried out in an efficient and timely manner
experience previous experience in similar position
skills - communication
- teamwork
- problem-solving skills
- time management
- attention to detail
qualifications - previous experience in technical support
- knowledge in networking
- degree in IT or relevant field
- fluency in english
- ability to work on shifts
Data Center Engineer - Chania, Crete, Ελλάδα - Randstad Hellas
Περιγραφή
Are you experienced in technical support or you are a recent tech graduate? Would you like to make a new career step as Data Center Engineer and get involved in new infrastructure projects? A leading technology group, with activities in Greece and abroad, expands the team Keep on reading
The Data Center Engineer position is full time, with temporary contract and possibility of renewal, based in Chania, Crete.
key responsibilities