Senior Project Manager - Athens, Attiki

Job summary

We are seeking an experienced Senior Project Manager / Project executive that will be responsible for overseeing the strategic direction, execution, and success of projects within an account.

Responsibilities

• Strong PM experience and PM practices.
• Owns end-to-end delivery of IT services or projects according to contractual commitments.
• Ensures high-quality, on-time, and within-budget delivery.
• Manages the delivery team, often across multiple locations and service lines.

Client Relationship Management

• Acts as the primary interface between IBM and the Client.
• Builds trusted relationships with key client stakeholders (CIOs, business leaders, etc.).
• Manages client expectations and handles escalations.

Financial and Contract Management

• Owns the Profit & Loss (P&L) for the account or project.
• Ensures delivery within budget, monitors costs, and manages financial risks.
• Oversees contract compliance and identifies opportunities for renewals or growth.

Risk and Issue Management

• Identifies, assesses, and mitigates delivery risks.
• Ensures contingency plans are in place and issues are resolved quickly.

Team Leadership

• Leads delivery managers, technical teams, and subcontractors.
• Ensures teams are aligned, motivated, and working toward common objectives.

Business Development

• Opportunity Identification
• Contract Negotiations & Renewals
• Account Planning

Continuous Improvement

• Implements best practices and drives process improvements.
• Tracks and reports KPIs, SLAs, and other performance metrics.
• Supports innovation and transformation aligned with the client's strategic goals.

Job description