Product Specialist, Virtual Assistant - Athens
πριν 1 εβδομάδα

Join our Virtual Assistant team and help design build and optimize AI-driven conversations across customer support channels.
Design write and maintain conversation flows including primary paths fallback handling disambiguation strategies and prompts for both scripted and AI-powered interactions.
The role is pivotal in shaping how millions of customers interact with our brand through automated support.
You will work within a cross-functional product team alongside engineers data scientists UX designers and Customer Service operations owning the chatbot experience end-to-end from conversation design to production monitoring.
Περιγραφή θέσης εργασίας
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