Customer Care Advisor - Municipality of Kallithea
Μόνο για εγγεγραμμένα μέλη Municipality of Kallithea, Ελλάδα
πριν 1 μήνας
* Αυτό το εύρος μισθών είναι μια εκτίμηση που έγινε από την beBee
Job summary
As a Customer Care Advisor, you will be the first point of contact for our B2C and B2B customers, providing efficient, patient and solution-oriented support.
Responsibilities
- Respond to customer inquiries with professionalism and clarity
- Resolve issues promptly and effectively
- Log and track customer cases using our CRM tools
- Collaborate with other departments to improve customer satisfaction and internal processes
- Collect feedback and suggestions to help drive continuous improvement
Requirements
- Bachelor's degree in any field of Business
- Minimum 1 year of experience in customer service or a similar role
- Excellent verbal and written communication skills
- Ability to work well under pressure and in a team-oriented environment
- Proficiency with digital tools and CRM platforms
- Fluent English is a must
- Knowledge of additional languages is a plus and will be positively valued
Job description
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