Product Specialist - Thessaloniki
πριν 2 μέρες
Περιγραφή εργασίας
ProGnosis Biotech S.A., a fast-growing and innovative biotechnology company, is seeking a Product Specialist to join its team in Thessaloniki.
The role combines scientific expertise, training, and close collaboration with Sales, Marketing, QA, and R&D teams, playing a key role in supporting and expanding the company's product portfolio.
The RoleAs a Product Specialist, you will be responsible for providing technical expertise, product training, and application support for the company's product range.
You will act as a key liaison between the Sales team, and internal departments, ensuring optimal product performance and customer satisfaction.
Key ResponsibilitiesTrain and coach internal Sales teams on product portfolio, applications, value propositions, and objection handling
Deliver hands-on training on ELISA and Lateral Flow methods to customers and distributors, including on-site demonstrations and method setup
Provide advanced technical and application support, including troubleshooting and complaint investigation, in coordination with QA and R&D
Create, maintain, and update technical documentation such as manuals, SOPs, quick guides, and training materials
Monitor competitor products and maintain comparative documentation to support Sales and Marketing activities
Travel in Greece and internationally to support experiments, method verification, and troubleshooting (approximately 20% of working time)
Requirements
Bachelor's degree (BSc or higher) in Biochemistry, Biology, Biotechnology, Chemistry, Food Science, Biomedical Sciences, or a related field
At least 2 years of relevant experience in applications, technical support, field applications, or technical training (experience in biotech/diagnostics is highly valued)
Hands-on experience with ELISA and/or Lateral Flow techniques is a strong plus
Excellent command of the English language,Spanish, are a plus)
Advanced computer skills (MS Office, especially PowerPoint) and ability to create clear technical and training documentation
Valid driving license and willingness to travel internationally
Skills & Personal Attributes
Strong presentation, training, and communication skills
Analytical mindset with problem-solving ability
Well-organized, proactive, and detail-oriented
Team player with adaptability and a strong sense of ownership
Willingness to continuously learn across scientific disciplines
What We Offer
Competitive salary, commensurate with experience and qualifications
A dynamic and collaborative work environment
Opportunities for professional development and career growth
Involvement in innovative products and international projects within the biotech sector
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