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Dutch-speaking Customer Care Agent In Greece - Athens, Ελλάδα - Nordic Jobs
Περιγραφή
We are looking for experienced Dutch-speaking Customer Support professionals who are based in Greece and who want to work from home We are looking for experienced Dutch-speaking Customer Support professionals who are based in Greece and who want to work from home The project You will work for a Dutch leader in producing and supplying natural gas, electricity & heat in the Netherlands.
With this they provide energy to more than 2 million customers.They also carry out energy trading and are heavily involved in sustainable energy projects.
Making sustainability one of their main values of the future.
They are planning together with a lot of other energy companies to go for climate neutrality in 2035.
The Role This is a Customer Care position.
Your main goal is to assist clients in the best way possible, and by doing so contribute to a strong reputation of the brand you are representing Some tasks: Handle all incoming questions and requests via telephone, e-mail or chat regarding: sales invoicing and the dunning process payments rate changes To treat complaints To do retention To increase clients satisfaction while building & maintaining good relationships The Ideal Profile Native-level Dutch, intermediate English Secondary diploma completed Experience with MS Office Willingness to learn Problem solving skills Positive attitude The Offer & Benefits Fast recruitment process Initial training program Opportunity to grow within the company Opportunity to work virtually (home-office) from anywhere in Greece Salary which is above average based on local standards About Multilingual Jobs Worldwide We are a leading multilingual recruitment specialist agency, connecting European talents with businesses from all over the world.
Over the past 2 years, we have recruited and helped over 1000 multilingual speakers to their dream job with our partners in over 28 different countries.