- Review and moderate user-generated content to ensure compliance with community guidelines and standards
- Implement and enforce company policies and community guidelines consistently to maintain a safe and welcoming online environment
- Engage with users professionally and promptly to address inquiries, concerns, or complaints
- Provide insights, feedback, and suggestions for improving moderation processes and policies
- Monitor social media trends and online conversations to anticipate potential moderation challenges
- Strong problem-solving and critical-thinking abilities
- At least a high school diploma or equivalent
- Fluency in Albanian and advanced level in English
- Strong understanding of social media platforms and their functionalities
- Excellent judgment and decision-making skills with a keen eye for detail
- Ability to work independently and collaboratively in a fast-paced environment
Albanian Content Moderator - Thessaloniki, Ελλάδα - Randstad Hellas
Περιγραφή
Content Moderator
**Join our team as a Content Moderator and play a vital role in shaping the online experience for millions of users.**
As a Content Moderator, you will be responsible for reviewing and moderating user-generated content to ensure it meets our community guidelines and standards. This is a unique opportunity to work with a dynamic team and make a real impact on the online world.
Key Responsibilities:
Requirements:
**Previous experience in customer service is considered a plus.**
**We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.**