German Speaker Customer Specialist - Rhodes

Μόνο για εγγεγραμμένα μέλη Rhodes, Ελλάδα

πριν 23 ώρες

Job summary

Serve as primary point of contact for German-speaking customers via phone email chat Provide timely accurate professional support in line with defined service level agreements SLAs Resolve customer inquiries complaints service issues efficiently while maintaining high satisfaction scores Document customer interactions clearly accurately within CRM systems Follow internal policies quality standards compliance requirements Actively contribute to process optimization customer experience improvement initiatives Required Qualifications Native or near-native fluency in German spoken written Good command of English for internal communication Previous experience in customer service contact center client-facing roles preferred Strong problem-solving communication skills Ability to work in structured KPI-driven environment High level of professionalism reliability customer orientation Open to relocation on-site work What We Offer Competitive salary package Performance bonus Structured onboarding continuous training programs International multicultural working environment Career development internal mobility opportunities Stable long-term employment growing organization Relocation support may provided line company policy Additional Information Working hours may vary business needs Candidates must EU citizen work permit related country

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