Call Center Agent - Athens
Μόνο για εγγεγραμμένα μέλη Athens, Ελλάδα
πριν 1 μήνας
* Αυτό το εύρος μισθών είναι μια εκτίμηση που έγινε από την beBee
Job summary
We are looking for a Call Center Agent to provide customer support via phone to all current and potential clients. The role provides excellent customer service and assist customers with any inquiries they may have.
Responsibilities
- Managing incoming calls
- Being a primary point of contact for customer phone inquiries regarding Engel & Völkers' properties
- Resolving issues as they arise & handling customer complaints, ensuring communication with the Sales Team
- Building strong customer relationships by responding to requests and concerns effectively and professionally
- Assigning call leads to the Sales Team
Qualifications
- Higher Education
- Fluent in Greek and English language, written and spoken (German would be considered an asset)
- Proficiency in MS Office and Google Workspace
- Excellent written and verbal communication skills
- Customer - oriented approach
- Ability to multi - task and manage time effectively
- Experience in similar role will be considered a plus
Job description
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