Den gínontai dektés álles aitíseis gia aftín ti thési ergasías
- Cultivate strong relationships with maritime customers, serving as the main post-sales contact.
- Supervise equipment service, ensuring timely resolution of technical issues.
- Lead technical support specialists, providing expertise in troubleshooting, repairs, and product guidance.
- Manage warranty claims and repairs, ensuring compliance with terms.
- Oversee spare parts inventory, minimizing customer downtime.
- Design and implement customer training, enhancing product understanding through documentation.
experience Proven experience in a similar role within the maritime equipment industry.skills
- Excellent problem-solving and analytical abilities.
- Effective communication and negotiation skills.
- Detail-oriented and highly organized.
qualifications- Bachelor's degree in engineering, business, or a related field (Master's preferred).
- Proven experience in a similar role within the maritime equipment industry.
- Strong technical knowledge of maritime equipment and systems.
- Leadership and team management experience.
- Willingness to travel as required.
Technical Services Manager - Piraeus, Ελλάδα - Randstad Hellas
Περιγραφή
Are you seeking your next professional step? Do you have a customer-centric philosophy and a focus on quality service?
We are seeking a Technical Services Manager to manage all aspects of the post-sales customer experience.
We look forward to receiving your application
key responsibilities