Technical Support Consultant – Competitive Salary + Bonus - Central Macedonia
πριν 17 ώρες
Job summary
We are currently recruiting a Spanish-speaking professional to join our team as a Technical Support Consultant for a FinTech platform.
In this role you will manage customer inquiries through phone chat and email while ensuring high service standards and compliance with internal quality procedures.
Responsibilities
- Troubleshot issues provide clear guidance document interactions accurately in CRM systems while maintaining key performance indicators such as resolution rate response time and customer satisfaction.
Περιγραφή εργασίας
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