OLGA KLEIO ZERDILA

An experienced multi-dimensional profesional, starting from quality assurance systems, business processes auditing and project management in several sectors. A certified Internal Auditor (CIA), and Project Manager Professional (PMP), with valued deep knowledge and experience in understanding business processes in a corporate organization, evaluating risks and finally implementing best practices through a re-engineering and business transformation. 
My ultimate goal is to deliver excellence in my work regardless the field and nature of it, through effective communication, hard working and always a positive mindset.

Project Manager on corporate projects mainly on the areas of the food retail market: Buying, Retail Operations, Finance and Logistics. My main responsibilities as member of the PMO office were focused on: 

• Incorporating the company’s project management policies and procedures to the projects under work and ensuring that those were followed throughout the project’s lifecycle. 
• Creating project management documentation 
• Organizing team and stakeholder meetings.
• Monitoring budget status
• Monitoring QA processes and controls
• Facilitating the execution of the activities by creating templates and related methodologies.
• Managing and monitoring the execution of the activities by each accountable team within the project. 
• Providing status updates to sponsors, Steering Committees and top management 

Internal Auditor on Business Corporate procedures

Responsible for planning and executing corporate QA audits and presenting audit results to the company and the group following the international standards set for this scope.

Special focus on:

• Creating detailed audit plans for the corporate audits of the company under the yearly Audit Plan.
• Executing QA audits in the HQ and stores 
• Reviewing and evaluating effectiveness of business controls
• Proposing improved business controls to assure process efficiency and completeness 
• Conducting special audits (fraud audits, risks audits, SOX audits, etc)

PMP (Project Management Professional)

CIA (Certified Internal Auditor) - IIA

University of Reading / England   -   MSc in “Food Technology - Quality Assurance”

National and Kapodistrian University of Athens / Greece - Degree in Chemistry